- We offer pet cremation services in Morris, NY
About Faithful Friends
We have always felt that pets are true members of our families, and we strive to offer a quiet and serene environment in which to memorialize them. Reach out today to learn more about our pet crematory.
- We offer pet cremation services in Morris, NY
About Faithful Friends
We have always felt that pets are true members of our families, and we strive to offer a quiet and serene environment in which to memorialize them. Reach out today to learn more about our pet crematory.
- Helping You Cherish Their Memory
Learn More About Faithful Friends In the NY Area
Faithful Friends Pet Crematory was founded in 2014 by Nanette (Nan) Johnston and her husband William (Ted) Johnston. The idea for this service was born of their devotion to their pets and an awareness of the need for pet owners to know and trust the caretakers of their beloved pets’ remains once they have crossed over the Rainbow Bridge.
Having grown up on a dairy farm in the New Berlin area, Nan has always found her love of animals to be a strong part of her daily life. She and Ted have brought many animals into their household, with several of their pets being rescues. Sam “I Am”, their rescued Shepherd Mix, and Gabby Gidget, their rescued collie Rhodesian ridgeback mix, both are a part of their fur legged family as well as Thomas, Ashes, and Linus, all rescued cats, who reside at the Faithful Friends building. They all love to greet people at the front door.
Our Facility
Having opened in 2015, our pet crematory is located in the beautiful Butternut Valley of Otsego County on NYS Route 23, just 1/2 mile east of the Village of Morris, New York. The facility now houses two state-of-the-art cremation retorts built by B&L Cremation Systems, Inc. (a retort is the large stainless steel unit that performs the cremation).
Our facility has been designed to meet the needs of families who have lost a beloved animal companion, offering choices in cremation services for their loyal animals as well as for exotic pets. When arriving at our building, families are often greeted by our resident cats, Thomas, Ashes, Linus, and Inky Lee, who provide a gentle and comforting presence. We have incorporated a small sitting area at the entry of the building in addition to creating a “Quiet Room,” which affords families private time to say goodbye to their pet. Hanging on the walls are various poems and legends that bring to light the connection of animals to their humans, including a Native American legend illustrated by local artist Alberta Hutchinson.
Faithful Friends of Morris, NY
Faithful Friends was founded in 2015 by Nanette Johnston with a heartfelt mission to provide compassionate aftercare for beloved pets. Built on dignity, respect, and love, Faithful Friends has long been a trusted presence for families during one of their most difficult moments. Today, Faithful Friends continues that legacy under the ownership of Carmela Candiloro.
A licensed funeral director since 2011, Carmela has dedicated her career to guiding families through life’s most difficult moments with dignity and empathy. After meeting Nanette Johnston, the original owner of Faithful Friends, Carmela’s path expanded in a meaningful way. Inspired by Nanette’s vision and devotion, she chose to focus her work on caring for beloved pets who have passed, honoring them with the same respect and tenderness given to any family member.
Carmela lives in Bainbridge with her two daughters and a full house of animals, including a horse, four cats, two goats, and two bunnies. Caring for animals is not just her profession, but a way of life, and it is a privilege for her to help families say goodbye to companions who were deeply loved.
Cremation Services
Faithful Friends Pet Crematory is bringing to the Otsego County area a state of the art cremation facility. The original cremation unit installed at the facility houses three individual chambers, all bricked separately, to ensure that if you choose Private Cremation for your pet, the ashes returned to you will be your pet’s alone. Your choice of Private or Communal Cremation of your pet will allow you to decide which suits your needs. With the recent addition of another B&L Cremation Retort, animals that are larger than most household pets can now be accepted and cared for at Faithful Friends.
Communal Cremation
Communal Cremation allows for the cremation of several pets in a cremation chamber at one time without provisions for keeping pets separated. This process allows for the comingling of cremated remains. Cremated remains are not returned to the family and are added periodically to the small memorial garden, where they welcome visitors.
Private Cremation
• Private cremation allows for only one pet at a time in a cremation chamber with the cremated remains returned to the client.
• A stainless steel identification tag is assigned to your pet upon arrival at the crematory and is used as a tracking method throughout the cremation process which includes its placement in the cremation chamber during the actual cremation and throughout the packaging stages as well.
• The Cremation Certificate issued contains a raised seal and an emblem unique to Faithful Friends Pet Crematory only.
You and your family may bring your beloved pet directly to Faithful Friends during regular business hours or call to make an appointment. 607-263-2153
Paw & Nose Prints, Fur Clippings, and Jewelry, as well as Picture Frames, Keepsakes, Specialty Urns, Scatter Tubes, Pet Memorial Pet Plaques, Blown Glass Memories and Wishing Stones, and outside Granite Markers are available upon request.
Private cremation includes the choice of 8 complimentary urns plus a cardboard box if requested
1.) A Plain cardboard box
2.) An Octagon metal pet urn with copper overlays and paw prints on each of the eight sides.*
3.) A Rosewood pet urn with detailed carved top.
3 designs to choose from.
4.) A Square dark brown metal urn with gold paw prints on all sides.*
*Each metal urn has the Rainbow Bridge message on top.
5.) An Acrylic Red Heart
6.) Square metal blue paw print urn with a rainbow
7.) Square metal wildflowers & field urn
8.) Sunset Scattering Tube
Pickup Services
In Emergencies, pickup services are available for pets up to 175 pounds for an additional fee. We have regular scheduled pick-ups at many area Veterinary Clinics. Check with your Vet Clinic to see if they use our services. Pickup fees are dependent on the distance from the facility.
New: Now offering winter storage & mailing of ashes.
Meet our Cats!
Ashes
Linus
Thomas
Inky Lee
Clarice
Saying Goodbye To Your Faithful Friend
There is no substitute for the devoted loyalty and unconditional love that our pets surround us with every day, so when we lose their presence in our lives, we in some way hope to be able to keep them close to us in our memories and in our hearts. Faithful Friends Pet Crematory can help provide as much special care in death as you provided for them in their lives. We at Faithful Friends Pet Crematory have always felt that pets are members of our families, and we strive to offer a quiet and serene environment in which to memorialize them.
After many years serving the Morris community and surrounding townships with their expertise in the day to day operations of the Johnson Funeral Home, and 25+ years of experience at the Hillington Cemetery, their focus is now on helping families with the loss of their beloved pets, whether they be companion animals, such as cats and dogs, or exotic pets, small farm animals, service dogs, and other small animals.
